Ordered REDMI K20 .Got damaged and different product

Name of Complainant PINTU
Date of ComplaintJune 18, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by PINTU:

I ordered redmi k20 from mi-store at date 26 august 2019 and it delivered to me 28 august 2019.when i opened the box.i got damaged phone inside the box which is poco.i told to company and they only told me we have sent intact product. Every time i told them kindly track IMEI but they refuses to track the IMEI. I sent them legal notice and complain in consumer court but they are not answering. What i do. From that day i m so in trouble by this company. This mobile is on emi ,only every month i am paying emi.

Image Uploaded by PINTU:

Ordered REDMI K20 .Got damaged and different product

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