ordered product in November 2021, July 2022 still no refund or product

Name of Complainant Cheree
Date of ComplaintJuly 9, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Cheree:

Ordered a “Toothless” stuffed animal with “express” shipping so that it would arrive before Christmas. With the price of the product and shipping, paid over $80. I have emailed the company several times and the 3 times they responded I was informed that due to COVID complications, there was a severe delay in shipping. I have run into this issue with other companies overseas and understood.
Now when emailing the company I am not receiving any response, have not received that product and no refund. I tried to access the website and it no longer exists.

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ordered product in November 2021, July 2022 still no refund or product

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