Ordered mac book air but received mousepad from flipkart

Name of Complainant Rubiya
Date of ComplaintOctober 24, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rubiya:

Hi team,

We have ordered mac book air on 13th of October with Order id:OD116776916728563000  and we have received mouse pad in the place of that.when I called customer care rep ,without my consent he raised a return request but I wanted my product to be replaced.when I tried contacting the delivery boy he is also not responding…please consider this as a high priority complaint and resolve it as soon as possible orelse it will be escalated further to higher authority.
Please arrange the call back immediately @8247003878/8328421051.
Please find the attached pics for ur reference.

Image Uploaded by Rubiya:

Ordered mac book air but received mousepad from flipkart

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