Ordered item was not received and got another item from Flipon website

Name of Complainant Jill George
Date of ComplaintJune 24, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jill George:

Dear team,

On 16th Jun 20, I had ordered one item from  Flipon Website and on 23rd Jun 20 , I had received the ordered  item from the seller but product was different bcoz the same item was  not received  as shown on the website and also mismatch the  description as well.
I already paid the amount via online.I lost the money . I also mailed to their customer care
mail is but till now I haven’t got any reply (fliponcare@gmail.com)
Here I am attaching the image for your reference.what I have ordered also attaching the received item snapshot as well
Pls Help me and suggest me to what to do.
Regards,
Jill
9567981410

Image Uploaded by Jill George:

Ordered item was not received and got another item from Flipon website

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