Ordered food in Msb food corner – bapuji nagar snehapuri colony,via Ondc and made payment via Paytm Wallet and store cancelled my order and till now i didnt received any refund to my wallet or my bank account

Name of Complainant Dinesh
Date of ComplaintOctober 31, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Dinesh:

I have ordered food in Ondc using paytm and made payment of rs 152.50 Rs via paytm wallet and the store named Msb food corner which is located in snehapuri colony,Bapuji Nagar has cancelled my order and till now no refund has made.No money been credited to my wallet or to my bank account.
Below is the order id i have attached along with the screenshot of my order.
Order ID: PYTMc3e2f55e-2d78-445e-840c- 276d56aab962

Please do the needful
Thank you.

Image Uploaded by Dinesh:

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