Ordered Dress from Flipkart with online paid, But got courier from AEPL with correct address and phone number as COD

Name of Complainant SUMITH PALANISAMY
Date of ComplaintOctober 18, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by SUMITH PALANISAMY:

I have ordered a dress from flipkart and paid via credit card. Today I got a message from ECOM Express as out for delivery with my flipkart address and as COD. Courier person came and delivered asking for COD. I felt may be flipkart courier was not paid via credit card successfully, so they changed to COD. I received the courier since addres, mobile number was correct. When my mom opened the package , it was a piece of red cloth inside it and not the kurti I ordered. Its irritating.

Image Uploaded by SUMITH PALANISAMY:

Ordered Dress from Flipkart with online paid, But got courier from AEPL with correct address and phone number as COD

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