| Name of Complainant | |
| Date of Complaint | August 18, 2022 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered a product on 5th of August, 2022 i.e. an earbud of wings phantom pro gaming and i received the product on 7th August, 2022. But the product was of not of good quality as expected for gaming earbuds, there isn’t any noise cancellation so I requested for return and refund but the seller as well as the Flipkart refused to help me out with the issue. And on 8th August 2022, I received a MSG from Flipkart tha seller has rejected the request and after that within an hour my account has been blocked just for asking the refund.
Later, I tried to reach the customer support services and they gave me a reason that due to some technical reasons my account has been blocked and will be activated by 11th August, 2022. But on that day also I didn’t receive any information regarding the same and again I contacted to the customer support but they told me that they have escalated and my account will be activated by 15th August, 2022. And today is 16th August, 2022, i contacted to the customer care but now they are telling me to wait for 19th August, 2022.
