Ordered a TV from Paytm and paid the full amount through Kotak card. There is no delivery happened till now and Paytm is not returning money as well

Name of Complainant Mayank Bansal
Date of ComplaintNovember 3, 2018
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Mayank Bansal:

Order a VU Android TV worth rs 42489 Rs on 24th Oct. Till now the product not yet delivered and there is no option for cancellation as well, even though ‘Cancellation allowed’ is returned on Product description page.

There is no help done either from Paytm or from delivery agent Delhivery. The product is just sitting at one warehouse from past 4 days.

Image Uploaded by Mayank Bansal:

Ordered a TV from Paytm and paid the full amount through Kotak card. There is no delivery happened till now and Paytm is not returning money as well

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