Ordered a phone but didnt get any info about it and not getting refund.

Name of Complainant Vatsla Vats
Date of ComplaintJuly 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vatsla Vats:

I placed an order of one plus 7 mobile on 4 July 2020 from trendzmarts.in for 999.99/-. It showed that the order was placed but when I called the customer care to know more info they told that the order isnt placed and they are going to refund me my money and asked me to forward a message to 7304448343 this number and then shared a form to be filled where they were asking my Full name, refund amount and UPI PIN, when I refused to share my UPI PIN, the customer care(9123981131) person, he became rude and talked aggressively that if I want my refund I will have to share my UPI PIN.

 

I am trapped for 999.99/-. Kindly do the needful to stop such scammmers from scamming people. I see many people have registered complaints against them. I strict action is really needed.

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Ordered a phone but didnt get any info about it and not getting refund.

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