Ordered a dress and sent a damaged and different product and not refunding

Name of Complainant Israa
Date of ComplaintOctober 31, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Israa:

I ordered a dress for 1200 rupees and was sent a damaged and different product .Now they are not answering back my calls and not replying my mails.Just after 1 hour of receiving the product I mailed them and there was no response.Their site says that there is a return policy. But all of it seems to be fraud and fake.It has been over a month now

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