Ordered 02 items from clothburst . As per company my order cancelled but refusing to refund my amount

Name of Complainant Piyali Karmakar
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Piyali Karmakar:

Placed order of 01 salwar kameez & 01 female top . Order no 3047 & 2937 . Payment made through cc . Till date no update . Called up customer care number – 7602795083. As per them my order is cancelled . No cancellation mail / msg send to me . However on calling customer care they are asking me to download their website from playstore and cancel . On asking this need to be done by them , the person giving instruction disconnected the call . This is a fraud site and taking money form people . Immediate action should be taken to stop their illegal business.

Image Uploaded by Piyali Karmakar:

Ordered 02 items from clothburst . As per company my order cancelled but refusing to refund my amount

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