Order undelivered but amount is not refunded

Name of Complainant Manish Singh
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Manish Singh:

Ticket No:6018450274

 

With reference to trailing mail, I have not received refund yet for the product you have not delivered to me on 28.07.2020.

 

I have ordered bru Coffee and Lifebuoy soap(bill attached) but I got kaffee(image attached) and lifebuoy soap is missing in my order and I have already informed you earlier but till date I haven’t received refund for the same.

I have raised ticket on 28.07.2020 regarding undelivered item and today is 18.10.2020.I am not getting any solution from your side in this matter till date.

Please reply whether I have to sent mail to your chairman for resolving this issue.

Image Uploaded by Manish Singh:

Order undelivered but amount is not refunded

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