Order reached nearest hub, still not delivered till 7 days and then cancelled the order.

Name of Complainant Sahil Nair
Date of ComplaintApril 18, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sahil Nair:

I have a device which was a part of smart upgrade and was due for an exchange. I ordered a new device in the exchange of the smart upgrade device and it was a gift for my wife on Ram Navami (10th April, 2022).
The order was showing the delivery date as 10th of April. It reached the nearest hub on 9th of April, and still it was not delivered though my address was just 2 km away from the hub.
I called the customer support number of times with no help. I connected with flipkart on facebook; however, they keep on saying that they are unable to connect me on the number given. The fact is they never called me.
I need a full compensation for this order and also the phone which I ordered.

Image Uploaded by Sahil Nair:

Order reached nearest hub, still not delivered till 7 days and then cancelled the order.

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