Order placed through online but not got anything

Name of Complainant Sarath raj
Date of ComplaintFebruary 17, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Sarath raj:

Got a link on social media platform about a flash sale conducting by boat company through www.music-stviya.shopify.com website
I placed order for two products worth 1200rs
But not got any confirmation mail about order I’d or order processing details
I checked with customer service number they provided but they don’t know about this website or company or flash sale
They shared payment link through paytm & I payed full amount through card
The company name on the payment link was mayur enterprise

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