| Name of Complainant | |
| Date of Complaint | February 19, 2025 |
| Name(s) of companies complained against | Packie |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Consumer Complaint Court,
I placed an order on Packie (trypackie.co.in) for a Smart Classic Wallet on [12 FEB, 2025] through their website. My Order ID is [TP361164], and I made the payment of ₹[899] via [UPI – (PHONEPE) ].
It has been 7 days, since I placed the order, and I have not received any shipping details or delivery updates. I have tried contacting their customer support via email at support@trypackie.co.in, but I have received no response. I also checked their website and social media pages for any updates, but there has been no resolution.
I strongly believe that this company is misleading customers by taking payments and not fulfilling orders. I kindly request the Consumer Complaint Court to take necessary action against Packie (trypackie.co.in) and help me in getting either my product delivered or a full refund.
Order Details:
Order ID: TP361164
Order Date: Feb 12, 2025
Product Name: Smart Classic Wallet
Amount Paid: ₹899
Payment Method: UPI
Email Used for Order: girishpitti@gmail.com
I have attached screenshots of my order confirmation and payment proof for reference.
I request you to take strict action against such fraudulent e-commerce platforms to prevent further scams.
Expected Resolution:
Immediate refund of my amount or
Confirmation of my order and shipping details
Thank you for your time and support.
Best Regards,
GIRISH PITTI
8142111027
girishpitti@gmail.com
Image Uploaded by GIRISH PITTI:
