| Name of Complainant | |
| Date of Complaint | October 31, 2018 |
| Name(s) of companies complained against | Paytm care |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered one mobile through Paytm on 14th Oct, with order no-6278212551 which was supposed to be delivered by 18th Oct. While checking the status of the product it is showing dispatched from 19th Oct, while tracking the AWB no provided, it is showing item is not picked. Tried reaching Paytm & delivery several time through their nos but they are always busy, need to wait on line till 30mins but no luck. Tried reaching them through mail & chat or mesaage but no response from both. Even paytm Nodal office doesn’t bother about the issue, no reply from him as well.
Query Reference Number 93431909
Query Reference Number 93540768
As I am not receiving any response from anyone I am forced to go consumer forum to report the issue & get help.
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