Order not received but amount is not refunded

Name of Complainant	Devi
Date of Complaint	September 3, 2022
Name(s) of companies complained against	My shopify.com
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Text of Complaint by Devi:

I ordered inners pack of 3 for 1000rs and i have received very low quality inners and i tried calling customer care but no reply from them

Image Uploaded by Devi:

Consumer Complaints Court