order not received and refund not got since one month

Name of Complainant SANJOY KUMAR MOHANTY
Date of ComplaintNovember 9, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by SANJOY KUMAR MOHANTY:

Dear Sir I am Sanjoy a 75% locomotor disable person depending upon online shopping and cheated many times but most of the time you helped me to give me justice and i got my refund sir i booked 5kg atta from paytm mall on dt 22/10/2018 having order id 6341274248 and paid Rs350/ for this (Rs200/ from paytm wallet and Rs150/ from my bank account)also got message from bank that Rs150/debited to your account**2600 from POS-ONE97 COMMUNICATION on dt 22-10-2018 but paytm customer care telling he has not receive money i am enclosing the bank statement here please help me previously many times paytm done like this but all the time i got the refund due to your interference this time also please help me god will help you.

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order not received and refund not got since one month

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