Order not received

Name of Complainant Cathy
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Cathy:

I had ordered 3 kurti sets (buy 2 get 1 free) online from kapdabazaar.live website on 1st April 2023. Payment was done (Rs. 655.60) online razorpay. I received a confirmation email also mentioning order # 1054 is getting processed and they will notify when sent. But there was no subsequent mail. When I replied to the received email to check on delivery, it bounced back. There was no contact number. The website also is no longer there when i checked after few days. I also notice that same web page keeps coming up at different web addresses. Please help.

Image Uploaded by Cathy:

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