Order not getting delivered if exchange product is involved

Name of Complainant Yureswar Ravuri
Date of ComplaintJune 17, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Yureswar Ravuri:

Hi,

I have placed four orders for mobile phones for exchange on different dates and the delivery agent has not contacted me before it is marked as undeliverable. It has happened four times that delivery agent is deciding whether my product should be delivered or not. I have escalated the issue several times to the team members but they havent resolved the issue and i was wasting time and my money by purchasing the product at amazon. All the remaining items are getting delivered.

Image Uploaded by Yureswar Ravuri:

Order not getting delivered if exchange product is involved

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