Order not delivered, it has been 1 year

Name of Complainant Sagar Sindhu Roy
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sagar Sindhu Roy:

I ordered a wall art on 9th January 2021, order no.TCS12237, but the order is not delivered yet, it has been more than 1 year.
No reply from the company, mailed to customer support twice, sent message on Instagram page.
No resolution or reply from the company yet.

Image Uploaded by Sagar Sindhu Roy:

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