Order not delivered from Flipkart it’s a pre pay order

Name of Complainant Salma Begum
Date of ComplaintJuly 3, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Salma Begum:

I ordered mattress from Flipkart worth of Rs. 11049 (pre paid) for which I suppose to get delivery on 01/07/2022 but they have not delivered my product and showed status as delivered.. from yesterday they are not giving any proper resolution for it sometimes they say server busy sometimes they raising complaint

No one called me for delivery not even I received any message regarding the delivery and no one came to home to deliver the product

I can arrange CCTV footage for the day if required as no one came to our building but Flipkart is saying they delivered it I want my amount back

Image Uploaded by Salma Begum:

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