Order not delivered and refund not received

Name of Complainant Roohi
Date of ComplaintAugust 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Roohi:

I had ordered a pizza through ondc app. The delivery guy had picked up but never delivered it to my place. Moreover it just showed delivered on the app after sometime. I raised complaints on the app several times but did not receive any response. Nor did I get any refund back. Request you to look into the matter.

Image Uploaded by Roohi:

Order not delivered and refund not received

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