Order not delivered and i asked them to cancel the product and refund my money but they are not doing it.

Name of Complainant Yogit
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Yogit:

Order Id: OD225802891227253000
I ordered this product on 22nd august and it was supposed to deliver on 25th august. But it came early that is 24th aug. I wanted to cancel the product but there was no option to cancel the order. Delivery boy came and he was about to give me the product but i was not getting the otp as it was a prepaid order, so he took back the product and marked it undelivered… i wanted to cancel the order but There was a return option, by mistakenly i clicked that, then i realised there is no product with me so i cancelled the return request. Its been almost 3 days they are just giving me reasons. They have the product with them as well as my money. They are not refunding my money.

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