Order not delivered

Name of Complainant Onkar Kulkarni
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Onkar Kulkarni:

I have ordered washing machine from Amazon on 8th August 2023. My order number is 405-2323220-0225151

Expected delivery date for this order was 18 August 2023 but they have not delivered the order on this date. I got call from delivery agent and they told me that they cannot deliver order to my address and asked me to coller order from their warehouse. When I ordered Amazon committed me to deliver the product at my home address which I have provided them while ordering. Now they have returned the product from their end and remarked as address change. I have not changed my address from my end and the product is cancelled. I have ordered this product for my mother as surprise birthday gift but unfortunately I cannot gift her so I need compensation from Amazon it’s not my fault

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Order not delivered

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