| Name of Complainant | |
| Date of Complaint | July 4, 2023 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I have ordered for a smart watch (Fire-Boltt Visionary 1.78 Amoled Bluetooth Calling Smartwatch) from Amazon on 6th June, 2023 and the item was never delivered. On 11th June, 2023 the product was marked as delivered and within a min we raised an online chat complaint from help section of Amazon. Amazon team assured that they have raised an internal complaint and will do an internal enquiry on this. Later they came with an update that product was delivered and no refund was done.
Unfortunately this was not the first time we have faced this issue as we faced similar issue with different items just on the previous order as well.
Order ID: 408-4268732-8023522
Price : Rs 2,999
Tracking ID: 158421075852
Also FYI, we reordered the same smartwatch again with faster delivery service by paying extra amount and same day delivery but this time the product was never delivered and it seems the delivery person didn’t wanted to deliver this as the update on shipment tracking was updated incorrectly for 2 consecutive days. Later we cancelled the ordered.
Order ID: 171-1563126-4105128
It will be great help if you can look into this issue and help me in getting the refund of Rs 2999 against order ID: 408-4268732-8023522
Atul Goyal: +918370038358
Chanchal Gupta: +919669042491
Order was placed from email ID ([email protected]) and recipient name is Chanchal Gupta.
Shipping Address:
Chanchal Gupta
83, Sanskruti Palm, Dinesh Nagar,
Palda, Near Tejaji Chowk,
Indore – 452001,
Madhya Pradesh, India
Thanks
Image Uploaded by Chanchal Gupta: