| Name of Complainant | |
| Date of Complaint | September 17, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
WRONG ITEM RECEIVED FROM AMAZON ( Order # 402-9378634-3031558 ) NO APPROPRIATE ACTION HAS BEEN TAKEN TO PROVIDE ME MY PRODUCT.
am writing this mail to you regarding the wrong Item received by me from Amazon.in. I have opted for chat to resolve the problem and uploaded the pictures of the Item (Keyboard) received instead of my original Lenovo Tab. I have been called by amazon that an investigation has been done and you have already received the actual item, which i did not receive and that we can not do anything about it, do whatever you want to do ( This is the exact wording of your customer support. I need you to please take disciplinary action against my query and please provide me with my actual order ( Which is Lenovo tablet ).
I am also filing a complaint in the consumer forum. I need you to please take care of this matter as soon as possible, below are the attachments and all docs required and received by me from amazon.
Image Uploaded by rahul: