Order is not received but payment not refunded

Name of Complainant	Mahesh
Date of Complaint	January 16, 2021
Name(s) of companies complained against	SWIGGY
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Mahesh:

Order is going to deliver in 5 min and suddenly cancellation message received from swiggy.

And cancellation charges are applied to deliver, amount is not refunded

Image Uploaded by Mahesh:

Order is not received but payment not refunded

Consumer Complaints Court