| Name of Complainant | |
| Date of Complaint | May 10, 2021 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Order ID – OD221675239206644000
EKART Logistics – FMPP0750385532
Order promise date was given as May 5th’21, but there was a message stating order will be delayed, when intimated to Flipkart customer care, I was asked to wait till 7 pm my order will be delivered, where as it was not even in “Out for Delivery” status till 7 pm.
I was given resolution date of 9th May for which I waited, but still didn’t received the product, when I asked on 9th May where is my order, will I get Hub details so that I can pick the order by myself, I was told that issue has been escalated, I will be receiving a call from back end team by 10th May 7 pm,
I didn’t received any call until I reached out to them.
My issue is still not resolved, Please look into this.
