| Name of Complainant | |
| Date of Complaint | January 22, 2019 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered a Redmi Y2 BLACK 4GB RAM 64 GB STORAGE. But when I opened the packet, I was surprised because it had a detergent soap in place of mobile. Mobile packet seal was also broken. It seemed as if someone had sealed with the corner and cleverly sealed it from there. I am fully convinced that I have paid 9999Rs. you for mobile but you have sent soap. I am sending image of the received packet inner side and outer side. And i hope you will be issued a replacement or refund as soom as possible. I am many times send image of the received products.My all documents have been stolen, whose First Information Report (FIR) I have lodged in the Police Help Center. But I just remember my Pan Number, from which I have already done KYC on your website. But i am feeling that you want to trick me by creating an excuse for ID card. Because I have only my Pan Number, which I remember remember. I hope you do not end your company’s credibility by doing this. Because I was ordered to see your credibility in the market. Therefore, I request you to please give me my replacement soon. If anything happens to me, then the Amazon company will be responsible for my death. Because for me 9999 rupees is a huge amount, which I have earned through hard work. I can not bear that you have given me a soap instead of my hard earned money. I am sending all this to all my friends, acquaintances and families that if I die, then I am responsible for this company. Because I am very sad and you have been not helping me till now, because you are making excuses in the reverse.
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