Order got confirmed but product not delivered

Name of Complainant Chirag bhagde
Date of ComplaintDecember 18, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Chirag bhagde:

I placed my order on 13th December 2023 from website of Just herbs and I got confirmation mail that my order is confirmed and i will receive the order will get dispatched in 3-5 days. But still after 5 days I didn’t received any confirmation of dispatch so I tried contacting the company but no one pickup the call. The i messaged on WhatsApp and I got reply that the product which I order is out of stock now and it will take more 5 days. If product was out of stock then why company did not mention on website?? Why they accepted the order if it’s not in stock

Image Uploaded by Chirag bhagde:

Order got confirmed but product not delivered

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