Order getting cancelled

Name of Complainant Dinesh Kumar
Date of ComplaintDecember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Dinesh Kumar:

I tried placing order for my monthly provisions from 1st December after placing the order and waiting for the provisions to deliver after 3 days I received a message saying that the order was cancelled. When I called the customer care they said that the order was cancelled due to some technical issues and I may place the order again and it will be delivered soon. Trusting which I placed the order again on 4th December and it showed that the order is out for delivery yesterday (7th December) I contacted the delivery person and he assured that the products will be delivered tomorrow as it was already 9 pm. And around 1.40 AM (8th decry) I  received a message saying that my order is cancelled. I had ordered essential things and suffering a lot without it. My whole family is waiting for our monthly groceries and this is what is happening till almost 1/3rd of the month. Hope I can get some justice.

Image Uploaded by Dinesh Kumar:

Order getting cancelled

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