| Name of Complainant | |
| Date of Complaint | November 19, 2024 |
| Name(s) of companies complained against | Indiaflowersgifts.com |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Booked a bouquet and greeting card for my friend birthday in “indiaflowersgifts.com” with worth of Rs. 696 and the confirmation number “pay_PLIFlirwlkxNQA” to deliver to Mahabubabad on 17th Nov 2024 and order number provided was “RIFG-14112024708615” But it was not delivered and not even informed it could not be delivered on that day but not informed even after 2 days.
When I enquired on 19 Nov 2024 that why it was not delivered the order is on hold as flower delivery is not possible. and they could deliver a cake for same worth where the birthday was completed.
Contact numbers were: 9875633418 and 8100771988 through whatsapp
Image Uploaded by Krupa:
I had such a disappointing experience recently—I ordered a flower bouquet and greeting card as a surprise for a friend’s birthday, but it was never delivered and I wasn’t even informed. It completely ruined the moment I was hoping to create. This kind of poor service highlights the urgent need for better systems in place. Businesses should really consider investing in reliable flower delivery app development solutions that offer real-time tracking, automated updates, and proper customer support. It’s the small things like timely delivery that make a big difference when emotions and special occasions are involved.