| Name of Complainant | |
| Date of Complaint | April 11, 2021 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered a Dell Triple Video Docking Station from Amazon on 27th March 2021 with ORDER # 408-0636361-9625934.
The product got delivered on 1st April and when I opened the outer package, inner original product box seal already tampered with and there is no dock(exact product)inside the box.
I placed a return for same reason as a missing item but the return pickup executive informed me that he needs to have an email confirmation as the amount is high. I contacted Amazon customer service and they placed an investigation with an update by 6th April 2021.
I have contacted Amazon back on 6th April 2021 over chat and they directly denied that the product is delivered and they will not help any further. There was no investigation nor any proof that they are providing for such as I never received the product.
Requesting help in this as I can’t afford to lose such value for not receiving the product.
The product price is 11,300/-
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