Order delivered but installation is pending

Name of Complainant Nimitt
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nimitt:

We ordered a Wakefit Leo Engineered wood bed from Wakefit.co having order id: ORDER202210sroXS5. The order was prepaid order dated 22nd October, 2022 and the delivery was on 1st November, 2022. However, the installation was pending and followed up 6 times and captured the call recordings with customer care team. They are giving false commitments and the intent does not seem to be like they are willing to do any installation even after paying the money.

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Order delivered but installation is pending

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