Order cancelled without information to customer

Name of Complainant HITESH SURESHBHAI SONI
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by HITESH SURESHBHAI SONI:

My story start with buying a new smart phone by flipkart.

I created order for smart phone poco m3 on date 09/02/21

Expected delivery date was 11/02/21

Product not deliverd than given new date of delivery 15/02/21 than 16/02/21 and than 18/02/21

On 18/02/21 order cancelled by flipkart company.

At that time they were giving 10 percent instant discount on ICICI credit card pre payment and i paid 11999 rs for 12999 rs phone.

Now they are not giving thos offer and telling me to place new order for the same phone.

I have not cancelled the order than why I have to pay 1000 rs more?

 

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Order cancelled without information to customer

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