Order Cancelled | Refund not initiated

Name of Complainant Aniruddha Mitra
Date of ComplaintJuly 28, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Aniruddha Mitra:

Order ID: OD125164423559352000
Item: Wakefit Leatherette Manual Swivel & Rocker Recliner (Finish Color – Marble Grey, DIY(Do-It-Yourself))
Date of order: 9 June
Claimed date of delivery: 24 June
Never delivered.
Customer care cancelled on 30 June.
On the portal it shows “Refund Accepted”

But refund is neither initiated nor received.
Customer care says they don’t see any status.

Image Uploaded by Aniruddha Mitra:

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