Order cancelled and not refunded

Name of Complainant Pranjal Swarup
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pranjal Swarup:

My order was cancelled by swiggy without any intimation and the amount was not refunded to my account. Order id is 910949635017. There is absolutely no help/response from swiggy’s customer service regarding this issue.

Image Uploaded by Pranjal Swarup:

Order cancelled and not refunded

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