Oppo denied service request during warrenty period

Name of Complainant Durgesh Pirtani
Date of ComplaintMarch 28, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Durgesh Pirtani:

Hi Team,
I have a oppo N2 flip phone for which the screen one day started showing dead pixels and green line. when I reach out to customer support they denied my request giving reason as physical damage. My phone is in a one condition and there are no physical damage. the physical damage they show is something that is not even visible from naked eye.

Image Uploaded by Durgesh Pirtani:

Oppo denied service request during warrenty period

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