| Name of Complainant | |
| Date of Complaint | October 5, 2025 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered an HP Victus laptop on September 28, 2025, using a credit card offer. On October 3, 2025, the delivery agent called, and I found the Flipkart box damaged and the bottom seal broken. I did not share the OTP due to this. Despite this, the delivery agent cancelled the order without my consent. I contacted Flipkart support multiple times via chat and phone, but the issue was not resolved. I request an immediate replacement under the original terms and offer, with properly sealed packaging. Attached are photos of the broken package as evidence.
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