Online travel agency not processing our refund inspite of Airline accepting our proofs on medical grounds

Name of Complainant Shomil Shetty
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shomil Shetty:

We had a family trip planned and a few people from the family couldn’t not travel due to health reasons. To avoid fellow passengers from not getting infected some of us took the decision not to travel post consultation with our doctor.

We asked the Airlines for refund as we had opted for full refund while booking. Now, the online agency and airlines are becoming un responsive and have not refunded my money.

Image Uploaded by Shomil Shetty:

Online travel agency not processing our refund inspite of Airline accepting our proofs on medical grounds

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