Name of Complainant	Riya Iqbal
Date of Complaint	July 7, 2023
Name(s) of companies complained against	Zeenazsshops.myshopify.com
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I am writing to file a complaint regarding an incident of online fraud that resulted in a financial loss for me. On July 4, I engaged in an online transaction on by Zeenazsshops.myshopify.com for a total amount of INR 518. However, it became evident that the transaction was fraudulent, and I did not receive the promised goods/services.

I am seeking your assistance in investigating this matter and requesting a refund of the amount lost due to the fraudulent transaction.

Attached to this complaint, you will find the transaction details and any supporting documents I have gathered, such as screenshots or emails related to the fraudulent activity. I kindly request that you thoroughly investigate this matter and take appropriate actions to rectify the situation.

I would appreciate your prompt attention to this matter and your assistance in resolving it. Please contact me at your earliest convenience to acknowledge the receipt of this complaint and provide guidance on the next steps to pursue a refund.

Thank you for your cooperation. I look forward to a swift resolution to this issue.

BANK DETAILS
Federal bank
account number: 11660100287778
IFSC : FDRL0001166

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