Name of Complainant	Amala Sunny
Date of Complaint	July 6, 2024
Name(s) of companies complained against	https://6f815c-3.myshopify.com
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Subject:Urgent: Complaint Regarding Fraudulent Order

I am writing to express my dissatisfaction with my recent order placed through your online shopping site. I ordered a zipper seamless bra but encountered several issues:

1. No Order ID or Confirmation: After placing the order, I did not receive an order ID or any confirmation email.
2. Incorrect Item Received:Instead of the zipper seamless bra, I received a used old pair of jeans.
3. Order Rate: I paid ₹999 for this order.
4. No Return or Refund Policy:I discovered there is no return or refund policy, which adds to my frustration.
5. Lack of Contact: I have been unable to contact your support team through any provided channels.

I am deeply disappointed with this experience and request an immediate resolution. Please provide the correct item or process a full refund. Additionally, I expect clear communication and assurance that this will be resolved promptly.

Order Details:
– Product Ordered: Zipper Seamless Bra
– Date of Order: 28th June 2024
– Order Amount: ₹999
– Site link after ordering: https://6f815c-3.myshopify.com/59545321587/orders/7bbea1f7b33f00724a7967c2f9a3cffd?locale=en&gid=5830588072051&sfnsn=wiwspwa

Thank you for your prompt attention to this matter. I look forward to your response.

Sincerely,

Amala Sunny
7736690499
tracking ID : NMBC1000780971
Invoice Number:#AV38645

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