Online shopping

Name of Complainant Venkataramesh
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Venkataramesh:

Iam VenkataRamesh I ordered for Dell laptop and got Asus laptop and after checking I kept return request and after that my account blocked after that I have sent many mails and again and again you’re not taking seriously and please un freeze my account.

1.In my previous orders I ordered Dell laptop and after checking I found stuck problems and as per return policy I refund my money.

2.I ordered for Lenovo laptop and after checking I found hanging problems and touchpad issues and battery backup issues I kept return two times.

3. I ordered Lenovo laptop again and got same laptop which I kept return on checking same laptop again I got it and after chat with cs team I kept return and refund initiate done.

4. I ordered for Dell laptop and this time I got wrong laptop Asus laptop on checking next minute I kept return request. After that account freeze and continuously sending mails and call to cs team every time you mention some date awaiting I got one bleady mail from your side stating that sorry you’re request has been cancelled mail.i furnished all bills and photos of wrong laptop.

Kindly unfreeze my account/refund/ replacement of original Dell laptop or/ refund /of remaining balance amount.

Moreover Iam not seller retailer an ordinary employee kindly unfreeze my account.
@[email protected] kindly resolve my issue waiting since 40 days.
@[email protected] kindly please unfreeze my account waiting since 40days
@[email protected] kindly please resolve my issue waiting since 40 days.

Thanks,
Venkataramesh
[email protected]
7760576678
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