| Name of Complainant | |
| Date of Complaint | August 15, 2021 |
| Name(s) of companies complained against | www.flipkart.com |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Iam VenkataRamesh I ordered for Dell laptop and got Asus laptop and after checking I kept return request and after that my account blocked after that I have sent many mails and again and again you’re not taking seriously and please un freeze my account.
1.In my previous orders I ordered Dell laptop and after checking I found stuck problems and as per return policy I refund my money.
2.I ordered for Lenovo laptop and after checking I found hanging problems and touchpad issues and battery backup issues I kept return two times.
3. I ordered Lenovo laptop again and got same laptop which I kept return on checking same laptop again I got it and after chat with cs team I kept return and refund initiate done.
4. I ordered for Dell laptop and this time I got wrong laptop Asus laptop on checking next minute I kept return request. After that account freeze and continuously sending mails and call to cs team every time you mention some date awaiting I got one bleady mail from your side stating that sorry you’re request has been cancelled mail.i furnished all bills and photos of wrong laptop.
Kindly unfreeze my account/refund/ replacement of original Dell laptop or/ refund /of remaining balance amount.
Moreover Iam not seller retailer an ordinary employee kindly unfreeze my account.
@cs-head@flipkart.com kindly resolve my issue waiting since 40 days.
@outreach@flipkart.com kindly please unfreeze my account waiting since 40days
@cs-backendsupport@flipkart.com kindly please resolve my issue waiting since 40 days.
Thanks,
Venkataramesh
sijith.md@gmail.com
7760576678
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