| Name of Complainant | |
| Date of Complaint | December 8, 2025 |
| Name(s) of companies complained against | Reliance Jio |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
This has informed to you on 1 November 2025 at 12pm, I had done online recharge with rs. 349/-prime Starter pack for 28 days and no. provided 8850959499. There was mentioned you will receive jio sim within 24 hr . at your doorstep. and it will activate after 30 minutes. But I have not received any sim card yet to my current address and not get my refund rs. 349/- till date. I have tried to call customer care so many times, but they have not helped me to provide sim card or refund related. Once I told them please give my refund if you have not provided sim card with 24 hr. They were said that after 1 month it will cancel automatically, and you will get your refund in your account.
So its kindly requested to you please give support to get my refund.
Please find attached invoice copy and order cancelled screenshot for your reference.
Thanks ,
Kavita Yadav.
Mumbai
