ONLINE PURCHASE AND PAYMENT DONE

Name of Complainant Jay Bakulbhai Malaviya
Date of ComplaintJuly 15, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Jay Bakulbhai Malaviya:

I had visited a website https://electocruze.in/ for some online items purchase mainly gifting items for decor purpose. I made the payment but did not receive any confirmation or purchase summary details on mail. So i looked on the internet for the same and found there were similar cases that were there in the same name but different websites where online fraud was done.

I registered the complaint with my bank in the app in 15 min from the time of making the purchase. The purchase happened on 7th July 2022. I have attached the transaction id as well as the payment screenshot below

Image Uploaded by Jay Bakulbhai Malaviya:

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