Online Loan Scam and Unauthorized E-Mandate Debit of ₹18,000 by Globelink Techservices and debited

Name of Complainant Rahul Lahot
Date of ComplaintAugust 15, 2025
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul Lahot:

On June 20, 2025, I, Rahul Lahot, was contacted by a representative claiming to be from Bluesky Finance, offering a personal loan. They requested an OTP for a ‘credit score check.’ Without my consent, Total ₹18,000 in 3 Transactions 8000,7000 and 3000 was debited from my SBI account via an unauthorized e-mandate linked to Globelink Techservices OPC Pvt Ltd (A-306, Swastik Universal, Piplod, Surat, Gujarat 395007, CIN: U74999GJ2022OPC134941). I received an ACH mandate message for ₹8,000, ₹7,000 and ₹3,000 which I did not authorize. On June 27, 2025, I filed a cyber complaint with the Aurangabad Cyber Cell (reference number: 31906250106446). After persistent emails, SBI canceled the mandate but refused a refund, citing internal policies, despite RBI guidelines mandating zero liability for unauthorized transactions reported within 3 days. I emailed Globelink (director@globelinktechservices.com) and SBI’s higher authorities, but received no response. A Globelink representative called, admitting the issue but claimed legal action would take ‘years.’ Similar frauds are reported against Globelink (e.g., ₹24,000 by Ashutosh Mishra, ₹15,000 by VEDA on Consumer Complaints Court). This indicates a systematic scam using fake loan offers and OTP misuse. I seek a refund of ₹18,000, compensation of ₹20,000 for mental harassment, and litigation costs, as per the Consumer Protection Act, 2019.”

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