Online loan app – No Option available for repayment

Name of Complainant Vijai Sarathi
Date of ComplaintMarch 31, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Vijai Sarathi:

I have taken 5000 loan in minutecash app and my order number is 496032, tomorrow is the repayment date for this loan, am trying to repay the loan from today morning, but the app was not supported with the loan repayment option, i called customer service at 8884737819 and advised me to try after some time. I also tried after some time but the app was showing outdated and ask me to install the new version of this app – after installing the new version there is a complete change in the minutecash app and no sort of any login details and my loan details available for the repayment,
i have also got a link by message for making repayment, however this link is not working

[MYCKMN] Dear Vijai Sarathi: TOMORROW (01 Apr 2022) is the due date of your loan from MinuteCash ( https://bit.ly/3GAIhb6 ). Kindlly remind you to pay back on time.

am ready to pay the loan, but there is no option for making the repayment – i have sent several emails to the customer service team minutecashhelp@gmail.com but no response from them

Image Uploaded by Vijai Sarathi:

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