| Name of Complainant | |
| Date of Complaint | August 25, 2018 |
| Name(s) of companies complained against | Vodafone, Vodafone Complaints |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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on 03-aug-2018 mad two transaction for Vodafone bill payment using internet banking one was credited and second is still pending to credit, but only one payment credited in Vodafone , after this i raised complain in icici – as per icici in bank statement payment information showing payment was successfully done.
then i raised complained in Vodafone as per Vodafone they have not received transaction
both icici and Vodafone – informed me in mail/ confirmation mail that icici payment was done contact your biller (payment details are available in bank statement ) and Vodafone given confirmation mail that they have not received such translation and request me to contact bank for this transaction.
means both party not provide any solution, i think due to payment gateway issue icici not provide solution or may be Vodafone hiding system issue.
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