Name of Complainant	Senthil
Date of Complaint	July 31, 2023
Name(s) of companies complained against	Cotton linen
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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on 21st July 2023, I have ordered 4 Linen shirts for Rs.1,198/- on website https://shopwell.myshopline.com/products/cotton-linen-shirt-slim-casual-pack-of-4-. that was appeared on instagram ads.
On 31st July 2023, Morning 09.10AM, I have received a message on my phone as ” Ekart Update: COTTON LINEN SHIRT SLIM CAS… with tracking ID NMBC0027602093 from NMB, will be delivered today before 9pm (call 07948220798, PIN 147).” and at 1.54PM, i have received order by Flipkart delivery agent with COD of Amount 1198 and i paid for it. When i opened the order that i have received is a used and stale shirts which are giving bad odor.
But when i try to return or replacement on same site, there was no link showing for return or replacement.

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